Freight Forwarder

  • Location: Dover
  • Full time: 40 hours per week
Work location Channel House, Dover
Katherine Stewart
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Join the team that drives logistics forward

Do you have a passion for logistics? Are you driven to lead the way in your area of expertise? Can your ideas contribute to our dynamic, international organisation? Then you’re exactly what we’re looking for.

Your role


As an experienced Freight Forwarder you will be responsible for controlling the collection and delivery of goods on behalf of our customers and ensuring that consistently high service levels are met.

Other key responsibilities include:

  • Provide an efficient and cost effective collection and delivery service using group and sub-contracted resources
  • Supply sufficient haulage to ensure service standards are met (including matching collections to deliveries)
  • Liaise closely with the customer and haulier
  • Deal with, and resolve, all queries relating to service issues or incidents
  • Update the in-house computer system
  • Provide weekly profit margin reports and prepare for period end in line with accounting procedures
  • Identify any potential new business opportunities
  • Ensure statutory requirements are met, especially relating to hazardous loads and documentation
  • Be familiar with and understand all Core and Support procedures relevant to the role.

But on that first morning before you get down to work…we’ll introduce you to your new colleagues over a coffee. That will give you a friendly taste of what it’s like to be part of our team – because people are our main asset and teamwork defines our style.

Who your are

As Freight Forwarder you have strong communication and influencing skills, and the ability to liaise with people at all levels competently and professionally.

What you have

  • Previous freight forwarding experience or at least 3 years’ experience in a customer focused operational role
  • Excellent organisational skills, including ability to prioritise and manage own work load and work to deadlines
  • Good attention to detail and accuracy
  • Good IT skills, including MS Word and Excel
  • Positive customer service attitude
  • Health & Safety knowledge and awareness

How you'll benefit

At P&O Ferrymasters, we don't just want to attract the best in business - we want to keep them as part of our team. You can progress to your full potential with a range of perks, rewards and development opportunities.

  • Growth and training opportunities
  • Competitive salary package
  • Option to buy extra leave days
  • Variety of team-building events 
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Solutions & Services

What we do

Take a look at the vast array of supply chain services our team provides to businesses across Europe.
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Join us

Ready to progress to your full potential? Apply to join the P&O Ferrymasters team today and start your rewarding career with one of Europe’s leading logistics companies.
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