Customer information

  • Find out more about our commitment to you
  • Everything you need with full transparency

Our customers are our partners

P&O Ferrymasters strives to create strong, long-lasting partnerships with all our customers. Partnerships that are reliable, competitive and transparent.

Standards for customers

Below, you can find everything you need to know about our fuel clause, marine insurance and terms & conditions.

Standard Fuel Clause

Our monthly fuel surcharges are based on the average automotive diesel price of 0.429 euro per litre (excl. tax), alongside monthly diesel oil retail prices from the European Commission’s Market Observatory for Energy. The surcharge fluctuates on a monthly basis and will not be negative.

To balance any variation across Europe, we base our fuel mechanism on the average monthly fuel prices in five countries. For each 2.5 Eurocent deviation from the base reference price, the fuel percentage is adjusted (up and down) by 1% for road transportation and 0.5% for rail transport.

Automotive Diesel Price (Per Litre Including Tax)

  Jan 20 Feb 20  Mar 20 Apr 20  May20  Jun 20  Jul 20  Aug 20 Sep 20  Oct 20   Nov 20  Dec 20
France €1.485 €1.425  €1.342  €1.228  €1.170  €1.196  € 1.236  €1.238  €1.213  €1.200  €1.207  €1.250
Germany €1.307 €1.249  €1.177  €1.100  €1.045  €1.076  € 1.092  €1.087  €1.016  €1.046  €1.049  €1.094
Italy €1.490 €1.461  €1.409  €1.327  €1.264  €1.263  € 1.289  €1.287  €1.277  €1.262  €1.256  €1.288
Spain €1.249 €1.216  €1.155  €1.039  €0.987  €1.011  € 1.051  €1.061  €1.047  €1.030  €1.023  €1.055
UK €1.549 €1.546  €1.421  €1.331  €1.298  €1.251  € 1.278  €1.304  €1.302  €1.303  €1.307  €1.302
Average €1.416 €1.379
 €1.301  €1.205  €1.153  €1.159  € 1.189  €1.195  €1.180  €1.168  €1.168  €1.198

 

Automotive Diesel Price (Per Litre Excluding Tax)

Jan 20 Feb 20  Mar 20 Apr 20  May20  Jun 20   Jul 20  Aug 20  Sep 20  Oct 20  Nov 20 Dec 20 
France €0.628 €0.579  €0.509  €0.414  €0.366  €0.387  € 0.421  €0.423  €0.402  €0.391 €0.396  €0.432
Germany €0.628 €0.579  €0.519  €0.454  €0.408  €0.434  € 0.459  €0.466  €0.444  €0.431  €0.434  €0.473
Italy €0.604 €0.580  €0.537  €0.471  €0.418  €0.418  € 0.439  €0.437  €0.429  €0.417  €0.412  €0.438
Spain €0.653 €0.626  €0.576  €0.480  €0.436  €0.457  € 0.489  €0.498  €0.486  €0.472  €0.466  €0.493
UK €0.613 €0.602  €0.529  €0.450  €0.424  €0.405  € 0.432  €0.446  €0.446  €0.447  €0.445  €0.447
Average €0.625 €0.593  €0.534  €0.454  €0.410  €0.420  € 0.448  €0.454  €0.442  €0.432  €0.431  €0.457

 

Our Fuel Surcharge Applicable During Month

Feb 20 Mar 20  Apr 20  May 20 Jun 20  Jul 20   Aug 20 Sep 20  Oct 20   Nov 20  Dec 20  Jan 21
Road 7.85% 6.56%  4.20%  0.99%  0.00%  0.00%  0.76%  1.01%  0.50%  0.10%  0.07%  1.11%
Inter
modal    
3.93% 3.28%  2.10%  0.50%  0.00%  0.00%  0.38%  0.51%  0.25%  0.05%  0.04%  0.56%
Solutions & Services

Reliable logistics solutions

Find out more about our transportation, supply chain and value-added services, and how they can create a tangible competitive advantage for your business.
Core Assets
Network

Connecting Europe with dynamic logistics services

Explore our locations
Filter
Contact

Speak to the experts

We’re committed to maintaining transparent partnerships with all our customers. If you have any queries about our fuel clause, terms and conditions or marine insurance, don’t hesitate to get in touch.
Connect with us