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pofm - shortsea

Contract Manager

As a Contract Manager you will be part of a highly dedicated and professional team, which is responsible for delivering the highest quality of service to an internationally dedicated client base. The main purpose of your role will be acting as the preferred contact towards the most important and strategic customers of POFM. Working close with customers and internal stakeholders to ensure proactive communication and constant improvement. Joint responsibility with Sales to increase share of wallet, while being on top of performance levels, taking corrective actions in case needed and by that constantly try to achieve highest possible margins for POFM.
key Responsibilities
  • Maintain strong relationships with key customers on a daily and strategic level (operational ownership)
  • Performance management follow up with key customers
  • Proactive exception handling and coordination with customer service in case of delays
  • Lead implementation of new and existing key customers
  • Initiate and drive development talks with key customers
  • Analyze operational terms and requirements of assigned accounts to support the commercial process
  • SOP Management, Quote Management and Cost Management

Your Profile
  • Have at least two years of specific work experience in a logistics environment as a contract manager or similar role
  • Strong sparring partner and by that support colleagues
  • Being an inspiring colleague and always represent POFM values
  • Have strong accuracy to numbers and a good sense of urgency
  • Are a real team player
  • Have very good knowledge of English and a second European language

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. 
We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

 
We offer

P&O Ferrymasters offer a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel concessions, Employee Assistance Scheme and an employee wellbeing programme, along with opportunities for personal and professional training and development.



Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? 
We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible to recruitment@pofm.com. We look forward to hearing from you….

How you'll benefit

At P&O Ferrymasters, we don’t just want to attract the best in the business – we want to keep them as part of our team. You can progress to your full potential with a range of perks, rewards, and development opportunities.

  • Growth and training opportunities
  • Competitive salary package
  • Variety of team-building events
  • Pleasant and comfortable work environment. 
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Join us

Ready to progress to your full potential? Apply to join the P&O Ferrymasters team today and start your rewarding career with one of Europe’s leading logistics companies.
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