Your Role
The Operations Manager is responsible for overseeing and optimizing all aspects of the daily operations. This role involves managing all transport orders, ensuring regulatory compliance, improving operational efficiency, and maintaining high levels of customer satisfaction. The ideal candidate will possess strong leadership skills, extensive knowledge of transport logistics, and a proven track record of managing complex transportation operations.
Key Responsibilities
- Order Management
- Carrier Management
- Regulatory Compliance
- Safety Management
- Team Leadership and Development
- Service Level
- Technology Integration
- Operational Efficiency and Competitiveness
Your profile
As Operations Manager you have strong communication and influencing skills, and the ability to liaise with people at all levels competently and professionally.
So you have:
Qualifications:
- Degree in logistics, transportation management, business administration, or a related field.
- Several years of experience in transportation, logistics, with direct contacts to the haulage industry.
- Strong knowledge of transportation management systems (TMS)
- Excellent leadership, communication, and problem-solving skills.
- Proven ability to manage budget targets and analyse financial reports.
- Comprehensive understanding of transport regulations and safety standards.
Skills:
- Leadership and team management
- Excellent communication and interpersonal abilities
- Financial acumen and budgeting skills
- Technical proficiency in TMS and fleet management tools
- Strong organizational and time management skills
- Languages
Key Performance Indicators (KPIs):
- On-time delivery rates collection and delivery times
- Compliance with safety and regulatory standards
- Customer satisfaction and complaint resolution
- Cost efficiency
Who are we
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.
We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
We offer
P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on the experience of the successful candidate.
Other benefits include Company pension, P&O Ferries travel concessions, an Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.
Time to act!
Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible to recruitment@pofm.com. We look forward to hearing from you….
