Transport Administration Assistant

Your role

As a Transport Administration Assistant, you will be part of a highly dedicated and professional team responsible for ensuring the timely and accurate processing of transport-related information. In this role, you contribute directly to a smooth administrative flow between customers, hauliers, Customer Service, operational departments, and other key stakeholders. Your core responsibility is to ensure that all customer and haulier information within our transport operations is checked, processed, and communicated accurately, enabling seamless coordination and efficient execution of daily activities.

Key responsibilities

• Ensuring correct settlement of all transport orders and customs-related information

• Maintaining accurate and timely information flows between Customers, Customer Service, Operations, and external stakeholders

• Providing administrative and communication support to Customer Service Representatives

• Accurately processing data into internal Transport Management Systems and external platforms

• Checking accuracy and compliance of information received from customers and suppliers

• Maintaining status files and keeping stakeholders updated on progress

• Liaising with customers, customs departments, and agents (directly or via Customer Service)

• Acting in accordance with all Multimodal Solutions and DP World policies

• Reporting any concerns that could impact company wellbeing to your manager

• Performing any additional duties reasonably requested by your manager

Your profile

• Good IT knowledge
• Good command of English language; another European language is preferred
• Strong communication skills
• MBO-level education
• Team player
• Accurate and proactive working style
• No prior experience required

Who are we?

We are Multimodal Solutions (formerly P&O Ferrymasters), and we work with some of the largest companies in the world to ensure their goods arrive on time and efficiently. Our network spans across Europe and the Northern Mediterranean, covering road, rail, and sea.

We operate from over 20 locations in 13 countries and collaborate with global household names. Multimodal Solutions is part of DP World, one of the world’s largest logistics companies. At any time, around 10% of global shipping containers are moved through DP World. With over 113,000 employees across 78 countries, DP World combines global infrastructure with local expertise to build efficient, end-to-end supply chain solutions. Through continuous investment in innovation and technology, we lead the logistics sector toward more resilient, streamlined, and sustainable trade.

We offer

Multimodal Solutions provides a competitive compensation package aligned with the seniority and responsibilities of the role. Salary depends on the experience of the successful candidate.

Employee Benefits & Growth Opportunities

• Time Off & Flexibility: Hybrid working model and 28 vacation days per year, with the option to purchase additional days

• Competitive Compensation: Salary based on experience, including a 13th-month salary and an attractive pension scheme

• Health & Wellbeing: Support for new prescription glasses, free sessions with licensed psychotherapists, and access to the A.S.R. Vitality Platform

• Personal Growth: Engage with colleagues worldwide via the DP World Wellbees platform

• Learning: Access to One Learn, GoodHabitz, Wellbees and the Employee Assistance Program

• Leadership: Opportunities for mentorship and development through programs such as Inspire the Next Generation of Talent

• Additional Perks: Employee discounts, flexible working environment, and a strong team culture with events such as sports competitions, baking contests, and seasonal celebrations

As part of DP World, Multimodal Solutions offers a diverse, inclusive, and dynamic workplace where innovation, collaboration, and personal development are central to our culture.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? If so, we look forward to hearing from you! Please apply with your CV and cover letter via recruitment@pofm.com.