Sales & Development Manager

Your Role

As a Sales & Development Manager you will be part of a highly dedicated and professional team, which is responsible for delivering the highest quality of service to an internationally dedicated client base. The main purpose of your role is to focus on existing customers based in Romania, ensure business development for our intermodal terminal & rail services in the Carpathian region, profitable growth and high customer retention across all P&O Ferrymasters products. Via this focus you will participate in further development of P&O Ferrymasters’ Intermodal European business, and support in delivering on the strategic objectives and growth targets.

Key Responsibilities

• To play an active part in the company’s commercial development and to contribute innovative ideas for the development of the business across the full range of the company products.
• To establish close relationships with customers ensuring that all potential business opportunities are explored.
• Proactively seek out additional loads in collaboration with the operational team.
• To generate new business and meeting sales targets according to the KPI’s set.
• To develop relationships to gain a thorough understanding of the customer’s requirements and to ensure that the customer’s expectations are met and exceeded.
• To resolve customer issues where requested by colleagues and managers.
• To establish close working relationships with all key operations within the business.
• To understand the company’s operational processes in accepting bookings through collection, shipment and delivery.
• To submit thorough sales reports in respect of all customer visits, including identifying all possible business opportunities.
• To review confirmed bookings summary and ensure that customers with diminished load counts are contacted to understand why. This means undertaking full reviews and investigations to establish reasons for changes in volumes, escalate service problems and work to resolve all issues to recover any business lost.
• To keep the CRM updated with all information on new and existing clients, and any business opportunities.
• To be involved with key projects as required
• To understand the company’s customer service policy
• To increase revenue at every opportunity. To optimise revenue from both current and new clients.
• To sell the organisation in the best way possible.
• Extract order data from system to analyze profitability and performance.  
• Read & understand business contracts / SOP’s / SLA’s.

Your Profile

• Very good working knowledge of English language and Romanian language
• Good knowledge of MS Office packages
• Topographical knowledge
• Clear and direct communication skills
• 2-3 years’ sales experience preferably within a transport operation
• Accuracy
• Team player

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 30 locations in 20 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer

P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel concessions, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!
Please apply with your CV and covering letter as soon as possible to recruitment@pofm.com. We look forward to hearing from you!