Strategic Account Manager

Your Role

As a Strategic Account Manager will be part of a highly dedicated and professional team, which is responsible for delivering the highest quality of service to an internationally dedicated client base. The main purpose of your role will be assigned a portfolio of approx. 10 accounts, a mixture of existing and potential. The accounts have been defined as Strategic by commercial management. The SAM shall focus on building and maintaining trusted relations on all levels with the aim to deliver on network development such as new block trains, significant volume/scale growth, relevant business development opportunities.

Key Responsibilities

You will play an active part in the company's commercial development and contribute through innovative ideas for business development.
Next to this you will:

• Create strategic account plans and align with commercial management
• Actively contribute to SAM team meetings where the strategic plans are evaluated on a monthly basis
• Build trusted relations with assigned (potential) customers on different levels, procurement, operations and HQ / C-level
• Generate and actively work on high impact opportunities, ensuring a high revenue pipeline is build and maintained
• Frequent meetings to be scheduled with the customer
• Close cooperation with Contract Management in developing competitive offers to tenders
• Close cooperation with Product and other internal stakeholders on business/network development opportunities
• Negotiate contracts, close deals and create high quality quotes
• Contribute with market insights in developing pricing structure
• Ensure all relevant customer interaction is registered into the CRM
• Make frequent use of available dashboards to ensure decisions/actions are based on data/facts
• Store all relevant customer related documents on the Commercial Hub

Your Profile

• At least 7 years experience in a commercial/ leadership role within European transport
• Good command of English language and another European languages
• Negotiation skills, Team Player and Networker

Who are we? 

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; creating opportunities and improving lives worldwide. With over 113,000 employees spanning 78 countries, DP World combines global infrastructure with local expertise to build efficient, end-to-end supply chain solutions. Through continuous investment in innovation and cutting-edge technology, DP World is leading the logistics sector towards more streamlined and resilient trade, minimizing disruptions from the factory floor to the customer’s door. 

We offer

P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.

• Employee Assistance Scheme
• Employee wellbeing programme
• Opportunities for personal and professional training and development
• Friendly team, supportive and professional managers
• Flexible working environment where humour is important
• We like to party now and then, therefore we have a dedicated team that organises Christmas Parties and Summer Events
• We offer access to GoodHabitz training courses, including:
  • Effective Communication
  • Project Management
  • Time Management

As part of the DP World group, P&O Ferrymasters offers a diverse, inclusive, and dynamic workplace, where you’ll collaborate with a global team committed to innovation and excellence in logistics and trade. We’re here to support your growth and professional journey every step of the way.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!
Please apply with your CV and covering letter as soon as possible to recruitment@pofm.com. We look forward to hearing from you!